Our Commitment to Privacy

Anfox ("we", "us", "our") respects your privacy and is committed to protecting it through this Privacy Policy. This describes the types of information we may collect from you or that you may provide when you visit our website, use our digital services (website design, development, e-commerce, app development, support, etc.), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By using our services or accessing our site, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect several types of information from and about users of our services, including:

1.1 Information You Provide to Us

• When you fill out forms (contact, quote request, order).
• When you create an account or sign up for newsletters.
• When you correspond with us via phone, email, or chat.
• When you report a problem or request support.

1.2 Automated Data Collection

As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We use cookies, server logs, and similar technologies to improve our site and for analytics.

2. How We Use Your Information

We use information held about you in the following ways:

Purpose	Legal basis / explanation
To provide you with our web design, development, and digital services.	Performance of our contract with you.
To process payments and prevent fraud.	Legitimate interest / legal obligation.
To communicate with you about project updates, support, and inquiries.	Contractual necessity / consent.
To improve our website, services, and customer experience.	Legitimate interest (analytics, feedback).
To send you marketing communications (if you opted in).	Consent (you may opt out anytime).
To comply with legal obligations.	Legal compliance.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share aggregated, anonymized data that cannot reasonably identify you. We may disclose personal information:

• To trusted third-party service providers who assist us in operating our business (e.g., hosting providers like Namecheap, payment processors like Stripe/PayPal, project management tools). All processors are bound by confidentiality and data protection agreements.
• To comply with law or respond to valid legal requests (court orders, subpoenas).
• In the event of a business transfer (merger, acquisition, or sale of assets), your information may be transferred to the new entity, with notice posted on our site.
• With your consent or at your direction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental loss, unauthorized access, alteration, or disclosure. All information you provide is stored on secure servers behind firewalls. Any payment transactions are encrypted using SSL (HTTPS) and processed by PCI-DSS compliant gateways. However, no method of transmission over the Internet is 100% secure — we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. For client projects, we keep project files and communications for up to 5 years after completion to provide ongoing support if needed, unless you request deletion. After that, data is anonymized or securely deleted.

6. Your Rights & Choices

Depending on your location (e.g., if you are in the EEA or California), you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data (subject to legal holds).
• Restriction / Objection: Limit how we use your data.
• Data portability: Receive your data in a structured, machine-readable format.
• Withdraw consent: At any time for marketing communications.

To exercise these rights, email [email protected]. We will respond within 30 days. We may need to verify your identity.

7. Cookies & Tracking Technologies

Our website uses cookies to distinguish you from other users, remember preferences, and improve your experience. You can set your browser to refuse cookies, but some parts of our site may become inaccessible. Third-party analytics (like Google Analytics) may also set cookies; their use is governed by their privacy policies.

Cookie type	Purpose
Essential cookies	Enable core site functions (security, session management).
Analytics cookies	Count visits, traffic sources, page performance.
Functional cookies	Remember your preferences.

8. Third-Party Links

Our website may contain links to external sites (e.g., portfolio examples, payment gateways). If you follow a link, please note that these sites have their own privacy policies and we do not accept any responsibility for them.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal data, please contact us.

10. International Transfers

If you are located outside the United States and choose to use our services, your information may be transferred to and processed in the United States (or other countries where our servers/partners operate). We take steps to ensure adequate protection (e.g., Standard Contractual Clauses).

11. Changes to Our Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically. For material changes, we will notify you by email or prominent site notice.

Your Privacy Essentials

---

We are committed to protecting your privacy and being transparent. This policy was drafted with clarity and fairness in mind.